If something happens to your gadget,make sure you know what you need to do

For loss or theft
For damage
Can't find it?

Can't find it?

Don't worry, if you're protected it's easy to claim, all you have to do is...

  • Get it reported
    Report the theft / loss to the police within 24 hours of discovery
  • Let the provider know
    Report the theft / loss of a mobile phone / PDA to your Service Provider immediately, but in any case within 12 hours of discovery
  • Tell us
    Contact us within 48 hours of discovery of any claim; call our claims handlers on 0844 555 5555 or email us at protected4u@demo.com
  • Relax!
    We'll get your replacement device out to you without delay
Make a Claim

Oops!

Don't worry, if you're protected it's easy to fix, all you have to do is...

  • Let us know
    Please provide your contact information and details of the damage, and call our claims handlers on 0844 555 5555 or email us at protected4u@demo.com
  • If the item's faulty
    Send us the device and any paperwork we may ask you for
  • We repair or replace
    We will repair your device. If we can't repair it, we will replace it
  • Relax!
    We'll return your repaired or replaced device out to you without delay
Make a Claim
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